Frequently Asked Questions
Everything you need to know about premium Mediterranean-style boxed wine.
How long does Gratsi wine stay fresh after opening?
Thanks to our vacuum-sealed tap technology, our wine stays fresh for up to 30 days after your first pour, preventing oxidation and maintaining crisp flavor.
Where do you ship your wine?
We currently ship to most states within the United States. Please note that an adult signature (21+) is required by law upon delivery for all alcohol shipments.
Is Gratsi wine eco-friendly?
Yes! Our boxed packaging has a 50% lower carbon footprint than traditional glass bottles and is fully recyclable, making it a more sustainable choice for the environment.
Are there any added sugars or artificial ingredients?
No. Gratsi is committed to a clean label. Our wines are zero sugar, low carb, and gluten-free, focusing on high-quality grapes without unnecessary additives.
Can I manage or cancel my subscription?
Absolutely. You can skip a delivery, change your frequency, or cancel your subscription at any time through your account dashboard with no hidden fees.
What should I do if my box arrives damaged?
We take great care in packaging, but if your order arrives damaged, please contact our support team within 48 hours with a photo and we will arrange a replacement immediately.